All users have the option to track their orders by clicking on track order. The user has to enter the email address used while placing the order and the order number to track the order. Registered users can sighin and track their orders from order history section in the account page

In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and if we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order

There are no shipping/ delivery charges.

The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the  order is delivered within 5-7 working days of you placing the order.

Our logistics team works closely with reliable delivery partners to ensure that your jewellery reaches you securely and promptly.

Certain Logistic partners may request for an ID proof while delivering the shipment. When the original recipient is not available and the shipment value is high, the delivery agent may request for ID proof from whomever is collecting the shipment at the mentioned address on behalf of the customer. This is to ensure correct and safe delivery of the product.