Orders once placed can only be cancelled prior to shipment.

Yes, it is possible to return the unused product and order for a replacement. 

You can call us on 8815663281 and write to shobhna0714@gmail.com  to report the incident and cancel the order. If you want to return the product, please do not use it. We will arrange for the pick-up of the unused wrong item from the provided address through our logistic partner and arrange for the refund. 

In the unlikely event that the product delivered is in damaged condition, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice for a refund. We will arrange for the order to be collected from the provided address through our logistic partner and returned to us.